Studio Policies

Returns & Exchange Policy

7-Day Store Exchange Window

We want you to treasure every Tanavi piece. If you experience fit issues or receive a damaged item, eligible unworn products in original condition with tags intact may be submitted for exchange within 7 days of delivery.

Non-Returnable Items

Due to the artisanal and small-batch nature of our craft, the following items are non-returnable:

  • Custom-fitted or altered garments
  • Sale / promotional clearance edit pieces
  • Items showing visible signs of wear, perfume, or washing

How to Initiate an Exchange

To initiate an exchange request, please contact our studio via email at tanavidesigns@gmail.com or reach out directly on WhatsApp with your Order Number (e.g. TNV-20260804-1234) and photos if applicable.

Note for legal review: This returns outline is structured for studio operational clarity and store credit / replacement exchange workflows.
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