Returns & Exchange Policy
7-Day Store Exchange Window
We want you to treasure every Tanavi piece. If you experience fit issues or receive a damaged item, eligible unworn products in original condition with tags intact may be submitted for exchange within 7 days of delivery.
Non-Returnable Items
Due to the artisanal and small-batch nature of our craft, the following items are non-returnable:
- Custom-fitted or altered garments
- Sale / promotional clearance edit pieces
- Items showing visible signs of wear, perfume, or washing
How to Initiate an Exchange
To initiate an exchange request, please contact our studio via email at tanavidesigns@gmail.com or reach out directly on WhatsApp with your Order Number (e.g. TNV-20260804-1234) and photos if applicable.
Note for legal review: This returns outline is structured for studio operational clarity and store credit / replacement exchange workflows.